FAQs
What is Aespen fashion?
Aespenfashion is your go-to destination for men' s ethnic wear that seamlessly blends tradition with modern aesthetics. Our brand celebrates the rich heritage of Indian fashion while catering to contemporary tastes.
We specialize in an exquisite range of clothing, including stunning sherwanis, stylish kurtas, and innovative indo-western ensembles. Each piece is crafted with attention to detail, ensuring you stand out on any occasion.
At aespenfashion.com, we believe that every man deserves to express his individuality through fashion. That's why our collections cater to various styles and preferences. Whether you're looking for something intricate or laid-back, you'll find it here.
With a commitment to quality and customer satisfaction, we aim to provide not just garments but also a memorable shopping experience tailored just for you. Explore our offerings and discover how we can elevate your wardrobe today!
What types of men's ethnic wear do you offer?
At aespenfashion.com, we celebrate the rich diversity of men's ethnic wear. Our collection features a stunning range that caters to every occasion and style preference.
Explore our exquisite sherwanis, designed with intricate embroidery and luxurious fabrics. These garments offer elegance for weddings or festive celebrations.
Our indo-western styles blend traditional aesthetics with modern flair. Perfect for those who appreciate unique fashion statements while retaining cultural roots.
Kurtas are a staple in any men’s wardrobe, and ours come in various lengths and designs. Whether you prefer classic cuts or contemporary patterns, you'll find something that resonates with your personal style.
Each piece is crafted to ensure comfort without compromising on sophistication, making them suitable for both casual outings and formal events. Embrace tradition effortlessly as you browse through our carefully curated selection today.
How can I determine my size for a sherwani or kurta?
Finding the right size for a sherwani or kurta is essential for a perfect fit. Start by measuring your chest, waist, and hip circumference. Use a flexible measuring tape for accuracy.
Next, determine the length of your desired garment. For kurtas, measure from the shoulder to where you want it to end. For sherwanis, consider how long you prefer it to be.
Consult our sizing chart on aespenfashion.com after taking your measurements. Each style may have different fits, so refer specifically to the product details.
If you’re in between sizes or unsure about which one to choose, don't hesitate to reach out for assistance. Our customer service team can help guide you through this process with personalized advice tailored just for you!
Will the product color be exactly the same as shown in the images?
While we strive to present our products as accurately as possible, slight variations in color may occur due to lighting conditions during photography and differences in screen settings across devices.
How long does it take to receive my order?
Once you place your order with aespenfashion.com, we strive to process it as quickly as possible. Typically, standard shipping takes between 5 to 7 business days within the India.
We understand that waiting for a special outfit can be tough. That's why we keep you updated throughout the process.
After your order is dispatched, you'll receive a tracking number via email. This allows you to monitor your package's journey right up until it arrives at your doorstep.
If you're in a hurry or have specific needs, our customer service team is here to assist and may offer expedited shipping options depending on availability.
Can I track my order?
Yes, you can track your order with ease. Once your purchase is complete, we’ll send you an email confirmation that includes your tracking number.
Using this number, simply visit our website’s tracking page or the courier's site for real-time updates. You can see exactly where your package is on its journey to you.
We understand how exciting it is to await a new outfit. That’s why we ensure the tracking process is straightforward and user-friendly.
If you have any questions during the tracking process, feel free to reach out to our customer service team. They’re always ready to assist and provide additional information if needed. Your satisfaction is our priority!
What happens if the item I paid for is unavailable?
If an item becomes unavailable after you make payment, our team will notify you within two working days. You can then request a cancellation and get a refund for the product amount through care@aespenfashion.com.
How do I find out if a sold-out style will come back?
Add your email to the “Notify Me” section on the product page. You’ll receive an update when it’s back in stock. Alternatively, contact customer care with the product SKU code for more details.
Can I change my order after placing it?
Orders cannot be changed once placed. However, you can cancel an order within 24 hours or before shipping, whichever is earlier, to receive a refund.
What payment options does Aespen Fashion offer?
Payment can be made using Credit Cards, Debit Cards, UPI, Net Banking, Wallets, or Cash Cards. All transactions are encrypted and secure.
Are there any discounts or promotions available?
At aespenfashion.com, we believe in making stylish ethnic wear accessible to everyone. That’s why you’ll often find exciting discounts and promotions on our website.
Keep an eye out for seasonal sales and special offers that showcase a range of our exquisite kurtas, sherwanis, and indo-western styles. Signing up for our newsletter is a great way to stay updated on the latest deals directly in your inbox.
Occasionally, we run exclusive promotions during festive seasons or holidays. These limited-time offers provide fantastic opportunities to elevate your wardrobe without breaking the bank.
Don’t forget to check our social media channels as well; they’re good spots for flash sales and unique discount codes. Whether you're shopping for yourself or looking for the perfect gift, there’s always something special waiting at aespenfashion.com!
Do you offer custom tailoring services?
At aespenfashion.com, we understand that every man has a unique style and fit preference. That’s why we offer custom tailoring services to ensure your ethnic wear reflects your individuality perfectly.
When you choose custom tailoring, you'll enjoy an experience tailored just for you. Our skilled tailors will work with high-quality fabrics and meticulous craftsmanship to create garments that not only look great but also feel comfortable.
Simply provide us with your measurements or consult our sizing guide for the best results. We are here to help you achieve the perfect fit for any occasion, whether it's a wedding, festival, or family gathering.
Customizing allows you to select from various designs, colors, and embellishments. This way, your sherwani or kurta can truly embody your personal aesthetic while maintaining traditional charm. Embrace this opportunity to express yourself through fashion like never before!
How much is the shipping fee?
Domestic orders have free shipping. For High Value orders, a nominal shipping fee applies unless you qualify for free shipping based on order value. Check the shipping policy for current thresholds.
How quickly will my order ship?
All orders are shipped within 48 hours of placement, Monday to Saturday (excluding holidays). You will receive an estimated delivery date in your order confirmation email. A tracking number is provided via email/SMS.
What is your return/exchange policy?
At aespenfashion.com, we prioritize customer satisfaction. If you’re not completely happy with your purchase, we’ve got you covered.
Our return policy allows for returns within 7 days of receipt. Items must be in their original condition and packaging. Simply ensure the tags are intact before sending them back.
Exchanges are easy too. Whether it’s a different size or style, just let us know within the same 3-day window. We’ll guide you through the process to make it as smooth as possible.
Please remember that customized items aren’t eligible for returns or exchanges due to their unique nature.
For any questions about specific products or policies, our customer service team is ready to assist you anytime! Your satisfaction is our priority at aespenfashion.com
How do I cancel my online order?
You can cancel an online order within 24 hours of placement or before shipping. Log in to your account and use the cancellation feature, or contactcare@aespenfashion.comfor assistance.
When will my refund be processed?
- Refunds are credited to the original payment method within 7 working days after approval. Actual timeline may vary based on banking partners and payment gateways.
What are valid reasons for a refund?
Refunds are granted for: genuine quality issues, lost packages, or incorrect items delivered. They are not given for color/design variations or used/damaged products returned.
How do I contact Aespen Fashion customer service?
- Reach us via email at care@aespenfashion.com or by phone at our provided Customer Care numbers. Service hours are Monday to Saturday, 10:00 am to 7:00 pm IST.
What if my order is delayed?
Occasionally, delivery delays may occur due to courier issues. Customers are kept updated via email or calls. Contact customer care for support if your order is delayed.
What should I do about wash care?
Please refer to the garment’s wash instructions on the product tag and follow them carefully to maintain quality.
